+353 1 297 3326
Please read our Privacy Notice carefully as it describes our collection, use, disclosure, retention and protection of your personal information. Where you provide us with your personal information in any of the ways described in section 2 below, you agree that we may collect, store and use it (a) in order to perform our contractual obligations to you, (b) based on our legitimate interest for processing (i.e. for internal administrative purposes or for the detection or prevention of crime) or (c) based on your consent, which you may withdraw at any time.
1. WHO WE ARE
Support Group Ltd registration number 595851 and whose registered office address is 9 Clare Street Dublin 2, privacy notice applies to all applications and services offered by us.
2. HOW WE COLLECT INFORMATION
To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you:
We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information) and we will ask for your permission before we do so. We may do this using cookies or similar technologies.
We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources but in each case as permitted by applicable laws.
If you intend giving us personal information about someone else, you are responsible for ensuring that you comply data protections laws.
3. HOW WE USE YOUR INFORMATION
To the extent permissible under applicable law, we use your information to:
4. SHARING YOUR INFORMATION
We may share your information with:
5. MARKETING
From time to time, we may use your information to contact you with details about our applications, products and services which we feel may be of interest to you. You have the right at any time to stop us from contacting you for marketing purposes. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.
6. SECURITY AND STORAGE OF INFORMATION
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services. If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you believe your account has been compromised, please contact us at support@ssg.ie
7. OTHER SITES AND SOCIAL MEDIA
If you follow a link from our website, application or service to another site or service, this notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.
8. COOKIES, ANALYTICS AND TRAFFIC DATA
What are cookies?
Cookies are small text files that are stored by your web browser on your computer or mobile phone. They allow websites to store things like user preferences.
The Cookies we use are:
Anonymous analytics cookies
Google Analytics is Google’s analytics tool that helps us understand how our visitors engage with our site. It uses a set of cookies to collect information and report website usage statistics without personally identifying individual visitors. Please note that we treat usage of our site as acceptance of this type of cookie. Details of the cookie used:
Disabling Cookies
If you wish to disable the use of Cookies you can do so through the Privacy settings of your web browser. Go to Tools -> Options -> Privacy and adjust as required.
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Software Support Group Ltd.
A13, Block A, Calmount Park,
Ballymount, Dublin,
D12 RK66.
Email:
hello@ssg.ie
Tel: +353 1 297 3326
© Copyright 2023 – Software Support Group Limited. All rights reserved.